Business Description
Serving nearly 18 million customers annually. Our mission is to provide public transportation respectful of our customers, communities, and employees.
Until the late 1960's, Rochester's public transportation needs were met by the profit-driven private sector. Mass transit in Rochester began in 1825 when the Rochester and Canal Railroad Company was established to provide passenger and freight service along the Genesee River. Large horse-drawn vehicles were in operation by the 1850's and in 1889 electric streetcars began service. The first buses operated as early as 1905. Rochester City Lines started service in 1923 but soon went bankrupt. A mass transportation system was re-established in 1938 by Rochester Transit Corporation. Ridership had increased to 10 million before financial difficulties led the City of Rochester to take over the company, renaming it Rochester Transit Service or RTS, which would later be known as Regional Transit Service.
In 1969, sweeping state-wide legislation created 4 regional transportation authorities: The Capital District Transportation Authority was founded in Albany, Central New York Regional Transportation Authority in Syracuse, The Niagara Frontier Transportation Authority in Buffalo, and the Rochester-Genesee Regional Transportation Authority, known as RGRTA, was created in our community.
Headquartered on East Main Street in Rochester and governed by twelve commissioners, RGRTA oversees public transportation in Monroe, Genesee, Livingston, Orleans, Wayne Wyoming and Seneca counties. RGRTA also serves as the host agency to a planning organization known as the Genesee Transportation Council.
Address & Contact
- Street:
- 1372 E. Main Street
- Postcode:
- 14609
- City:
- Rochester
- State:
- New York
- Zip:
- 14609
- Phone:
- 585-654-0200 (Headquarters) 585-288-1700 (Customer Service) 1-888-288-3777 (Customer Service Toll-Free)
- Website:
- www.rgrta.com Join us on Twitter: @RGRTA
- Category:
- Transport Freight
Map & Directions
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